Description based on the Specified Commercial Transactions Act

Sold by:
Beam Co., Ltd.

Manager:
Sachi Kishimoto

location:
〒541-0048 Osaka Prefecture, Osaka City, Chuo Ward, Kawaramachi 1-7-1
Esperanza Kawaramachi Building 8th Floor, Japan

telephone number:
0662053388

email address:
info@mollifix.jp

Sales price:
Please check the product details page

Required fees other than the product price:

Free shipping for orders over 15,000 yen.

If the conditions for free shipping are not met, the shipping fee is 700 yen (tax included)

Hokkaido, Okinawa and remote islands: 1,000 yen (tax included)

* For large items, shipping may vary depending on weight and size.

payment method:

VISA , MasterCard, ShopPay, Apple Pay

Product delivery time:
For in-stock items, the product will be shipped from Osaka within approximately 3 to 5 days after payment is confirmed.
Please note that we do not ship on Saturdays, Sundays, or holidays.
If your item does not arrive within 10 days of your order,
Please contact customer support.
(Excluding special holiday periods such as national holidays)

Product delivery method:
Products will be delivered by Yamato Transport.

Returns, Defective Products, and Cancellations:
We do not accept returns or exchanges due to customer convenience.
"Conditions for returns and exchanges" Returns and exchanges of products are only possible if the reason is attributable to our company, such as product defects or incorrect delivery, and you contact us via the inquiry form within 7 days after receiving the product. When contacting us, please include the following information in the inquiry form.

⑴ Your order number, your name and phone number when placing the order. ⑵ A photo of the defective part of the product, your choice of return or exchange, and the reason for your request.
⑶ Product name, amount, quantity
⑷ (For customers wishing to return an item)

We may ask for your payment method information in order to cancel the payment. If we determine that the product you have sent us needs to be exchanged, we will exchange it for an equivalent product, or if we do not have an equivalent product in stock, we will refund the purchase price.
We will cover the shipping costs for returns and exchanges due to reasons attributable to our company, such as product defects, incorrect delivery of products, etc. Please note that exchanges are only available for color or size changes for the same product number.

Please note that we cannot accept returns or exchanges in the following cases:
⑴ Discounted items ⑵ Items that have already been used (items that have clearly been worn, not tried on, items that have been washed, etc.)
3) If scratches, stains, or defects in the product occur due to reasons of the user (including cases where the product becomes dirty or damaged while in the customer's possession, or where tags or accessories are lost)
4. If the condition of the returned product is significantly different from that of the product when it was delivered (including cases where the condition of the box or accessories is different).
5) When it is due to the user's preference, such as a different size or color
⑹ If more than 7 days have passed since the product arrived
⑺ (In the case of a return) If the cancellation deadline for the user's payment method has passed
⑻ Accessories, swimwear, underwear, etc. ⑼ If there are pen marks or loose threads due to the manufacturing process, or wrinkles that occur during transportation, etc.

*For inquiries regarding returns and exchanges, please contact us here .
Or contact us at customer@mollifix.jp.